This comprehensive textbook discusses the intricate dynamics of organisational behaviour, an essential field of study that examines the impact of individuals, groups, and structures on organisational behaviour. As organisations evolve, including the advent of virtual workspaces, understanding the complexities of managing diverse workforces and organisational operations becomes increasingly critical. The book emphasises the significance of human behaviour in organisational contexts, recognising humans as pivotal organisational resources. It discusses the variability of individual and group behaviour, influenced by both on-the-job and off-the-job factors, and the role of behavioural science in predicting and analysing these behaviours.

Intended primarily for undergraduate students pursuing degrees in Commerce (B.Com.), Computer Applications (BCA) and Business Administration (BBA): this book aims to facilitate an easy and comprehensive understanding of the subject matter through simple language and a student-friendly presentation.

The Present Publication is the latest 2024 Edition, authored by Prof. (Dr.) Neeru Vasishth, with the following noteworthy features:

• [Simple and Lucid Language] This book uses simple language to ensure concepts are easily understood, making it both a practical guide for future managers and a solid academic resource.
• [Interdisciplinary Nature] This book emphasises Organizational Behaviour as a crucial field that examines the impact of individuals, groups, and structures on behaviour within organisations, drawing on disciplines like:
  • Psychology
  • Sociology
  • Social Psychology
  • Anthropology

This interdisciplinary approach aids in understanding various aspects affecting human behaviour at work

• [Key Concepts and Theories] The book discusses perception, learning, motivation, leadership, decision-making, work stress, group dynamics, and organisational culture. It aims to provide a comprehensive understanding of how these factors influence behaviour in the workplace and contribute to organisational success

The detailed content of this book is as follows:

• Organisational Behaviour | Nature and Scope
  • The book begins with an overview of organisational behaviour, discussing its nature, scope, and the relationship between management and the organising function. It sets the foundation by comparing organisational behaviour with organisational theory, highlighting the features and importance of studying organisational behaviour. It also traces the emergence and development of organisational behaviour as a field of study, emphasising its interdisciplinary nature and the synthesis with behavioural sciences
• Individual Behaviour
  • This chapter explores the factors affecting individual behaviour within organisations. It introduces models of individual behaviour, laying the groundwork for understanding the complex dynamics that influence employee actions and decisions
• Personality
  • Focused on personality, this chapter explores its meaning, features, and the various factors that affect personality development. It presents personality traits, theories of personality, and their application to organisational behaviour, providing insights into how personality impacts workplace dynamics
• Attitudes and Values
  • Attitudes and values are pivotal in shaping organisational culture and employee behaviour. This chapter covers their meanings, features, and components, alongside the functions, sources, and impact of attitudes on organisational commitment and job satisfaction. It also discusses the process of attitude change, methods for measuring attitudes, and the relationship between values, beliefs, and behaviour
• Learning
  • Addressing the meaning and features of learning, this chapter examines the factors influencing learning, various theories of learning, and the concept of reinforcement. It underscores the significance of learning in organisational settings and its implications for performance and adaptation
• Perception
  • This chapter explores perception’s meaning, features, and importance, along with factors affecting perception and perceptual distortions. It also provides strategies for developing perceptual skills, enhancing understanding of the perceptual process in organisational contexts
• Communication
  • This chapter elucidates the meaning, nature, and importance of communication within organisations. It outlines the communication process, channels, dimensions, and mediums, addressing barriers to effective communication and principles for enhancing communication effectiveness
• Interpersonal Behaviour
  • Covering the essence of interpersonal behaviour, this chapter provides strategies and techniques for developing interpersonal skills and the role of emotional intelligence in organisational effectiveness
• Motivation
  • This chapter comprehensively examines motivation, including its meaning, models, and various theories (need, cognitive, reinforcement, and behavioural theories). It discusses the nature and importance of motivation, linking it to intrinsic motivation and performance outcomes
• Organising
  • This chapter discusses the meaning, nature, and organisation process within organisations. It also discusses the significance of organising, principles, and the dynamics between formal and informal organisation structures
• Organisation Structure
  • This chapter focuses on organisation structure, its elements, and the distinction between mechanistic and organic structures. Factors affecting organisational structure and various organisational formats/theories are also discussed
• Group Dynamics
  • This chapter addresses the meaning of groups, their features, types, and the dynamics within groups, including development stages, cohesiveness, and decision-making processes. It contrasts groups and teams, exploring team building and effectiveness
• Work Teams
  • This chapter introduces the concept of work teams, highlighting their importance and differentiating them from other groups within organisations. It covers various team types, including project teams and cross-functional teams, and discusses Quality Circles and strategies for building effective teams
• Conflict Management
  • This chapter explores organisational conflict and its dynamics. It evaluates how conflict affects performance, outlines management philosophies, and presents strategies for conflict resolution, emphasising emotional intelligence
• Leadership
  • This chapter underscores leadership’s significance in organisations, distinguishing between leadership and management. It reviews various leadership styles, and theories, including trait and situational theories, and contrasts transactional with transformational leadership
• Organisation Culture
  • This chapter discusses the elements and functions of organisational culture, its impact on performance, and strategies for culture development and change
• Organisational Change
  • This chapter addresses the inevitability of change within organisations, discussing forces driving change, change management models like the Force Field Analysis, and overcoming resistance to change
• Stress Management
  • This chapter covers the nature of stress, its causes, and its effects on performance and health, offering strategies for managing stress within organisational settings, underscoring the link between effective stress management and organisational success.