The seller-buyer relationship can be compared to the relationship between a man and a woman in a couple: each of them needs to make their emotional contribution to the development of this union, giving the partner what he needs. Today, let's talk about how a seller can contribute to the good cause of strengthening the bond with a customer.
How to make their contact long–term, how to transfer the client to the status of loyal, and therefore permanent, and moreover, to make him an ardent follower of this particular brand or brand?
The desire to understand the client
If we continue to draw an analogy between the relationship in a couple, then the desire to understand the other side, to take his/her place, to look at the situation through the eyes of his partner helps feelings to stay afloat. The willingness to understand the customer, to understand the intricacies of his labyrinths of thought, the attention and interest that we sincerely show towards him is an investment that can be called fundamental in the relationship between seller and buyer.
Awareness of the client's needs
For many couples, excessive expectations are the stumbling block for which feelings stumble. Or rather, the disappointment that a partner feels from their unfulfilled hopes. In order for the client not to act as such a disappointed lover, you need to understand what he expects from you. Perhaps his expectations are too high, and then your interaction needs to be brought to a common denominator. Maybe the client, on the contrary, does not claim much, and you get more room for maneuver. In any case, you should have a clear idea of what hopes the client has for you, and whether you can give it to him. In the end, his level of satisfaction will depend on this.
Liability for obligations
You must admit that it is very annoying when your partner freely makes promises, throwing "words to the wind." In the case of business communication, such liberties can end very badly, up to a complete breakdown of relations. In general, there is not much to talk about here: all stated obligations must be fulfilled, all deadlines met, and all promises kept.
Attention to detail even
The lack of such thoroughness in small things is usually the fault of men (and sometimes they don't even notice that their half has drastically changed the color and length of their hair). Of course, the client is not a woman who resents the lack of attention from a partner, but he will be pleased with the sincere attention to his life. It would seem like a small thing: to remember his date of birth, the number of his children, his hobby, which he is crazy about, and his favorite brand of cognac. But this is an indicator of your interest, which will be appreciated.
No one is perfect. Take this into consideration.
In family therapy, there is such a formula "I am me, and you are you." This is the principle of acceptance, when you understand that a partner may be imperfect, but you agree to accept him for who he is. The same approach can be used in relationships with clients, which are also far from ideal. Treat his shortcomings with understanding and calmness, learn to leave the "dark side of the moon" behind the scenes, focusing on the strong professional qualities of a person. Use the melbet bonus code to access the best bonuses offered by the operator, valid in the following countries: Bangladesh, India, Nigeria, Kenya, Egypt, Uganda, Zambia, and Ghana. For instance, Indian players get up to 40,000 INR, punters from Pakistan can claim up to 33,000 PKR, whereas first-time users from Nigeria can get up to 320,000 NGN in bonuses.
How to make their contact long–term, how to transfer the client to the status of loyal, and therefore permanent, and moreover, to make him an ardent follower of this particular brand or brand?
The desire to understand the client
If we continue to draw an analogy between the relationship in a couple, then the desire to understand the other side, to take his/her place, to look at the situation through the eyes of his partner helps feelings to stay afloat. The willingness to understand the customer, to understand the intricacies of his labyrinths of thought, the attention and interest that we sincerely show towards him is an investment that can be called fundamental in the relationship between seller and buyer.
Awareness of the client's needs
For many couples, excessive expectations are the stumbling block for which feelings stumble. Or rather, the disappointment that a partner feels from their unfulfilled hopes. In order for the client not to act as such a disappointed lover, you need to understand what he expects from you. Perhaps his expectations are too high, and then your interaction needs to be brought to a common denominator. Maybe the client, on the contrary, does not claim much, and you get more room for maneuver. In any case, you should have a clear idea of what hopes the client has for you, and whether you can give it to him. In the end, his level of satisfaction will depend on this.
Liability for obligations
You must admit that it is very annoying when your partner freely makes promises, throwing "words to the wind." In the case of business communication, such liberties can end very badly, up to a complete breakdown of relations. In general, there is not much to talk about here: all stated obligations must be fulfilled, all deadlines met, and all promises kept.
Attention to detail even
The lack of such thoroughness in small things is usually the fault of men (and sometimes they don't even notice that their half has drastically changed the color and length of their hair). Of course, the client is not a woman who resents the lack of attention from a partner, but he will be pleased with the sincere attention to his life. It would seem like a small thing: to remember his date of birth, the number of his children, his hobby, which he is crazy about, and his favorite brand of cognac. But this is an indicator of your interest, which will be appreciated.
No one is perfect. Take this into consideration.
In family therapy, there is such a formula "I am me, and you are you." This is the principle of acceptance, when you understand that a partner may be imperfect, but you agree to accept him for who he is. The same approach can be used in relationships with clients, which are also far from ideal. Treat his shortcomings with understanding and calmness, learn to leave the "dark side of the moon" behind the scenes, focusing on the strong professional qualities of a person. Use the melbet bonus code to access the best bonuses offered by the operator, valid in the following countries: Bangladesh, India, Nigeria, Kenya, Egypt, Uganda, Zambia, and Ghana. For instance, Indian players get up to 40,000 INR, punters from Pakistan can claim up to 33,000 PKR, whereas first-time users from Nigeria can get up to 320,000 NGN in bonuses.