This book is a comprehensive guide for managerial students to enhance their understanding of business communication.

The Present Publication is the 5^th Edition, authored by Dr K.K. Sinha and Dr Ruchi Sehgal Mohindra, with the following noteworthy features:

• [Lucid Presentation] to help understand the concepts of business communication with snippets along the way
• [‘Real-life Situation Based’ Examples and Case-studies] to enable discussion and comprehension of the respective topic
• [Comprehensive Coverage with Leading Cases/Examples] to facilitate a better understanding
• [Learning Objectives] have been included for each chapter
• [Application-based Questions] are also included for further understanding of the topic
• [Discussion on Post-pandemic Effects on Business Communication] have also been discussed
• [Key Points & Review Questions] have been included at the end of each chapter

The detailed contents of this book are as follows:

• Nature of Communication
  • Communication – Its Overview
  • Barriers & Guidelines of Communication
  • Effective Reading
  • Listening
  • Non-verbal Communication
• Use of Languages
  • English for Effective Business Communication
  • English Spelling
• Business Writing
  • Verbal Communication – Written
  • Essentials of Effective Correspondence
  • E-Mail Writing
  • Written Communication for Employment
  • Other Business Writing
• Oral Communication
  • Oral Communication – Presentation, Group Discussion & Interview
• Intercultural Business Communication
  • Conflict and Negotiation
  • Business Communication Across Cultures (Culture & Communication)
• Business Communication & Technology
  • Technology of Business Communication
• Effective Writing
  • Essay Writing