Lexis Nexis’s Consumer Protection Act, 2019 (Bare Act) by Universal – 2026 Edition.

The “Complete Code” for Modern Consumer Litigation.

The Consumer Protection Act, 2019 revolutionized consumer rights in India, replacing the outdated 1986 law to tackle new-age challenges like online fraud, misleading endorsements, and product liability. Universal’s 2026 Bare Act is the definitive guide for this new era. It is not just the Act; it is a comprehensive library of over 10+ essential Rules and Regulations that govern every step of a consumer complaint.

Why buy the 2026 Edition? If you are using an older edition, you are missing the biggest procedural shift in years: Mediation. This 2026 edition is strictly updated with the amendments from the Mediation Act, 2023, which now allows Consumer Commissions to refer disputes to mediation for faster settlement.

Key Features for Practice & Compliance

• The Mediation Mechanism:

  • Includes the Consumer Protection (Mediation) Rules, 2020.

  • Explains the new procedure for referring parties to mediation cells attached to District, State, and National Commissions.

• E-Commerce & Digital Rights:

  • Includes the Consumer Protection (E-Commerce) Rules, 2020.

  • Crucial for understanding the liability of marketplace platforms (like Amazon/Flipkart) vs. inventory models. It clarifies the duties of “Grievance Officers” and the rules on return/refund policies.

• The New Regulator (CCPA):

  • Contains the regulations for the Central Consumer Protection Authority (CCPA).

  • Learn how this new body handles “Class Action” complaints, recalls dangerous goods, and penalizes misleading advertisements (including those by celebrities).

• Updated Pecuniary Jurisdiction:

  • Includes the Consumer Disputes Redressal Commissions Rules, 2020 (as amended).

  • Provides the latest financial limits for filing cases (e.g., District Commission jurisdiction up to ₹50 Lakhs).

Who is this Book For?

• Consumer Lawyers: Essential for drafting complaints that invoke “Product Liability” (Sections 82-87) and “Unfair Trade Practices.”

• E-Commerce Sellers: A must-have compliance manual to avoid penalties for non-disclosure of “Country of Origin” or unfair cancellation charges.

• Law Students: A mandatory statute for the Law of Torts paper.

• Judiciary Aspirants: The revised pecuniary limits and the timeline for dispute resolution are frequent Prelims questions.

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