Business Organisation & Management is a comprehensive textbook that integrates the foundational principles of business management with contemporary trends and insights, all aligned with the latest National Education Policy (NEP) requirements. Drawing on practical case studies and exercises, this book aims to equip students for academic success and future entrepreneurial and managerial endeavours. Its lucid language and clear explanations make even complex concepts accessible, fostering a deeper understanding of how businesses operate in today’s dynamic environment.

This book is intended for the following audience:

• Undergraduate Students – Tailored for B.Com. and business management courses, especially those under the University of Delhi (including NCWEB and SOL) and similar curricula across India
• Aspiring Managers & Entrepreneurs – Offers valuable insights and practical tools—such as personal SWOT analysis—to help readers identify their potential and explore avenues for starting or managing a business venture
• Teachers & Trainers – The book’s structure, accompanied by clear examples, case studies, and exercise sets, makes it an excellent resource for classroom instruction, discussions, and interactive learning
• Professionals & Business Enthusiasts – Its coverage of both fundamental management principles and modern trends—like e-commerce, social media communication, and MSMEs—offers timely knowledge for those looking to keep pace with evolving industry practices

The Present Publication is the 3^rd Edition, authored by Prof. CA. Abha Mathur, with the following noteworthy features:

• [Aligned with the Latest Syllabus] Written in accordance with the updated NEP guidelines and the University of Delhi’s Semester-I, Core Paper BC-DSC-1.1
• [Concise, Lucid Language] Complex topics are broken down into simpler segments for better comprehension and retention
• [Practical Orientation] Case Studies and To-do Exercises at the end of each chapter encourage analytical thinking and practical application
• [Entrepreneurial Focus] Covers key aspects of setting up and managing MSMEs, along with success stories of subaltern entrepreneurs for inspiration
• [Contemporary Management Trends] Explores cutting-edge areas like business ethics, e-commerce, franchising, outsourcing, ICT tools, and Indian ethos in management
• [Holistic Development] Encourages readers to identify their hidden potential through personal SWOT analysis and to understand the importance of ethics, social responsibility, and work-life balance
• [Author’s Expertise] Prof. CA. Abha Mathur combines extensive industry experience with academic acumen, ensuring the book offers both theoretical clarity and practical relevance
• [Social & Ethical Perspective] Emphasises the need for responsible management, social entrepreneurship, and corporate ethics—crucial elements in shaping progressive future leaders
• [Inspirational Takeaways] Subaltern success stories embedded in the text motivate students to overcome challenges, innovate, and create value in society
• [User-friendly Layout] Diagrams, charts, and bullet points throughout the chapters make for a reader-friendly experience, allowing for quick topic reference and greater engagement

The coverage of the book is as follows:

• Introduction to Business & Management
  • Role and functions of management, managerial competencies, and different business ownership forms (sole proprietorship, partnership, LLP, private/public limited company, etc.)
  • Modern business formats, including brick & mortar, e-commerce (click), and blended (brick & click) models
• Business Environment & Entrepreneurship
  • Multilayered business environment (micro, meso, macro, and international), ethics, and social responsibility
  • Fundamentals of entrepreneurship (commercial & social), MSMEs, and government policies and schemes relevant to small businesses
• Planning & Organising
  • Strategic planning at business and corporate levels, decision-making processes, and organising principles
  • Different organisational structures (divisional, product, matrix, virtual, etc.), centralisation vs. decentralisation, and formal vs. informal organisations
• Directing & Controlling
  • Motivation theories (Maslow’s, Herzberg’s, Equity Theory, McGregor’s Theory X and Y) and leadership styles (transactional vs. transformational)
  • Communication in the digital age, including social media’s role, controlling techniques, and the link between planning and controlling
• Indian Ethos & Contemporary Issues
  • Value-oriented management lessons drawn from Indian epics like Bhagavad Gita and Ramayana
  • Contemporary Management Practices – BPR, Six Sigma, SCM, subaltern management ideas, diversity & inclusion, freelancing, flexi-time, work-from-home, and co-working

The structure of the book is as follows:

• Chapter-wise Flow – Each unit begins with clear learning objectives and systematically introduces key concepts
• Case Studies & Practical Exercises – Every chapter ends with case studies, discussion questions, and to-do exercises, which reinforce critical thinking and application
• Summaries & Revision Tools – Each chapter includes a concise summary and key questions to help with exam-oriented revision
• Reference to Exam Papers – The book provides previous semester exam papers (Dec. 2022, Feb. 2023, Dec. 2023, Dec. 2024) to familiarise students with the question pattern.